Human Resources Specialist

Harvey Nash USA has been engaged to find a talented HR Operations Specialist for a leading healthcare organization committed to delivering exceptional employee experiences through operational excellence. Job Title: HR Operations Specialist Location: Remote (California Residents Only) Duration: 6-Month Contract About the Role We are seeking a detail-oriented and customer-focused HR Operations Specialist to join a dynamic HR team. This role is responsible for supporting a wide range of HR operations and employee inquiries while ensuring timely, accurate, and high-quality service delivery. The ideal candidate is resourceful, takes ownership of their work, communicates effectively, and thrives in a fast-paced environment. Day-to-Day Responsibilities • Review HRIS transactional process requests daily and weekly, approving or rejecting transactions based on established HR policies and procedures. • Understand core HR policies and processes to ensure accurate, timely, and compliant transaction processing. • Escalate complex transactional issues and policy-related questions to HR leadership when appropriate. • Manage employee HR cases, calls, and chats involving benefits, compensation, wellness programs, leave of absence, payroll, performance management, and other HR-related inquiries. • Collaborate with cross-functional HR teams including Benefits, Payroll, HR Technology, Compensation, Talent Acquisition, Employee Relations, Retirement, Eligibility, and Corporate Real Estate to resolve employee issues. • Deliver exceptional customer service by managing cases with accuracy, attention to detail, and professionalism while enhancing the employee experience. • Identify trends in employee inquiries and partner with leadership on process improvements or escalations. • Serve as a trusted HR resource while ensuring compliance with organizational policies and service standards. Must-Have Skills • Resourceful and self-sufficient with the ability to work independently and efficiently. • Demonstrates strong ownership, accountability, and a growth mindset by learning quickly and embracing feedback. • Excellent verbal and written communication skills with a customer-first approach. • Strong understanding of HR processes, policies, and employee support functions. • Experience handling HR service requests or HR operations in a shared services or HR support environment. Preferred Skills • Experience with Oracle HCM. • Experience with UKG (Ultipro) and/or ServiceNow. • Passion for Human Resources with broad HR knowledge; SHRM-CP certification is a plus. • Strong relationship-building and stakeholder management skills. • Experience supporting multiple HR Centers of Excellence. Education • Associate's or bachelor’s degree in human resources or a related field OR 5+ years of HR experience in lieu of a degree. A reasonable, good faith estimate of the minimum and maximum hourly wage for this position is $25.00 - $29.00 per hour on W2, depending on experience. About Us Harvey Nash is a national, full-service talent management firm specializing in technology and professional staffing. Our company was founded with a mission to serve as the talent partner of choice by connecting exceptional talent with leading organizations across a wide range of industries. Please mention the word **FASCINATINGLY** and tag RMTAwLjU0LjE1MC41NQ== when applying to show you read the job post completely (#RMTAwLjU0LjE1MC41NQ==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.