IT Support Specialist

BCIC Swiss GmbH | Best Connect International Company is looking for a (Schudle visit,on-site) "IT Support Specialist" in Germany . Tasks ➡️ Provide first- or second-level contact and problem resolution for customer issues. ➡️ Work with third-party vendors to remediate complex AV issues as needed. ➡️Provide timely communication on issue status and resolution. ➡️ Maintain ticket updates for all reported incidents. ➡️ Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized . ➡️ Should have basic knowledge of the Mac operating system to support Apple PC users. ➡️ Install, upgrade, support, and troubleshoot printers and computer hardware. ➡️ Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. ➡️ Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Requirements 1.Must hold a valid work permit in Germany 2.Several years of experience in the IT field 3.Local language (German) & English fluency mandatory . Benefits • On-site role • Stable ongoing project • Professional and supportive work environment • Opportunity for additional hours based on performance • Potential for long-term engagement 1st November 2026 Find Jobs in Germany on Arbeitnow