People Operations Manager

Evio Overview Evio is a highly unique pharmacy solutions company that was founded by and works closely with health plans to implement transformative (to cost, quality, access and experience) initiatives primarily focused on specialty and other high-cost medication solutions. In 2020, a group of five amazing Blue Cross Blue Shield health plans that in total serve more than 20 million members recognized that the way medications get to patients needs significant reform—rapidly rising costs and massive system complexities are detrimental to patients and the entire industry. In 2025, Wellmark joined as Evio's first non-founding investor and sixth owner health plan. Each company made, and continues to make, significant investments to establish Evio as an independent entity to lead this transformation. 
 Evio has advanced analytics and contracting capabilities at scale, and a suite of digital tools, to power our high-cost medication solutions. Our solutions act as a self-reinforcing “flywheel” where each element strengthens and feeds into the next, and support an “Only Evio can do that,” mindset and prioritization. Evio is also a company that has invested heavily in and been highly intentional about people, team and culture. We believe we have created a very special place to work and encourage candidates to observe and ask us about our culture and decide for themselves. Evio's Values • Empathy – The people our business serves always come first. We care for our teammates and put ourselves in the shoes of our health plan customers and the patients and clinicians our solutions benefit. • Diversity – We are committed to fostering a culture where everyone belongs and is valued for their background, experience and insights – one that encourages diversity of ideas, and is a nurturing, trusting, and accepting place for all. • Adventure – We are flexible, thrive in ambiguity, fail fast, and pivot quickly to get to a better answer. We celebrate wins and pivots with equal intensity. • Relentless – Guided by evidence and data, we are creative, curious, and unwavering in our pursuit of challenging the status quo and each other. • Transparency – Just as we seek to bring transparency to the pharmacy supply chain, authenticity and integrity are core to the way we communicate. • Excellence – We strive to raise the bar in all we do by hiring and developing exceptional talent and holding ourselves and our thinking to the highest standard. People Operations Manager About The Role As People Operations Manager, you'll execute the operational foundation of the teammate experience at Evio. Reporting to the Head of Evio Experience, you'll help ensure every stage of the teammate experience is thoughtful, well-executed, and compliant. Evio is a growing company with increasing teammate support needs. This is a hands-on role where you'll serve as Evio's subject matter expert on benefits, administer people operations, manage our people systems and vendor relationships, and ensure teammates receive timely, knowledgeable support throughout their time at Evio. We're looking for someone with a service-oriented mindset who takes pride in delivering an exceptional teammate experience through operational excellence, responsiveness, and continuous improvement. Success in this role means teammates know they can count on you for accurate answers, thoughtful support, and reliable execution, while managers trust you to keep logistics running smoothly behind the scenes. What You'll Do Administer benefits and support teammates • Administer Evio's benefits programs, including medical, dental, vision, 401(k), disability, COBRA, and other benefit offerings. • Become Evio's internal expert on benefit programs, providing timely, knowledgeable support to teammates and helping them navigate questions and life events. • Resolve benefit issues by partnering closely with teammates, brokers, carriers, and vendors. • Administer leaves of absence and workplace accommodations. • Manage relationships with benefits brokers, vendors, and other external partners. • Recommend improvements to benefits and people policies based on teammate feedback, operational insights, and evolving business needs. Own people systems and operational excellence • Own the day-to-day administration of people systems, including Justworks and future people technology platforms. • Ensure people systems, teammate records, workflows, and documentation remain accurate, organized, and up to date. • Document, maintain, and continuously improve people processes to support consistency and scale. • Maintain SOC-related people operations controls and documentation. • Identify practical opportunities to simplify, automate, and improve operational processes. Support policies and compliance • Help maintain the teammate handbook and people policies. • Ensure required employment notices and documentation remain current. • Partner with Legal and the Head of Evio Experience to support employment law compliance. • Maintain documentation standards and consistent employment practices. • Help ensure leave, accommodation, and employment practices are administered consistently and compliantly. Coordinate onboarding and offboarding • Execute the operational aspects of the teammate journey from pre-boarding through offboarding. • Coordinate pre-boarding logistics to ensure new teammates have a seamless start. • Manage offboarding processes, documentation, and logistics. • Administer company calendars, and recurring people operations processes. Your Skills And Experience • 5+ years of experience in people operations, human resources, teammate experience, benefits administration, HR compliance, or a closely related operational role. We welcome candidates whose experience may come from a variety of backgrounds, provided they've demonstrated ownership of core people responsibilities such as benefits administration, people systems, HR compliance, and supporting the teammate lifecycle in a growing organization. • Strong experience administering employee benefits and supporting teammates through benefit questions, life events, and leave administration. • Experience managing people systems and maintaining accurate teammate records and workflows. • Experience managing relationships with external vendors, brokers, and service providers. • Working knowledge of human resources practices, employment law, HR compliance, accommodations, documentation standards, and leave administration. • Experience documenting and improving operational processes in a growing organization. • Exceptional organizational skills and attention to detail. • Ability to explain complex information clearly and compassionately. • Ability to handle confidential information with discretion, sound judgment, and professionalism. • A service-oriented mindset with a genuine desire to support teammates and help create a company and culture we're all proud to be part of. Salary considerations The anticipated salary range for this position is $100,000–$130,000 annually plus additional variable compensation. At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations.  Evio Benefits Evio offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported. • Great Health Insurance The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents. • 401K Match Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. • Time Off We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership. • Parental Leave Generous paid leave for new parents (includes birth and non-birth parents). Fraud Notice We’ve Recently Learned Of Fraudulent Job Postings And Individuals Falsely Claiming To Represent Evio. Protecting Our Candidates Is Incredibly Important To Us, And We Want To Share a Few Reminders • All official communication will come from an email ending in @evio.com. • We will never conduct text-only interviews (Teams, SMS, WhatsApp, Telegram, etc.). • We will never ask for payment, gift cards, fees, or purchases of any kind. • We will never request sensitive financial information during the recruiting process. • Our open roles are posted only on our official website, LinkedIn, and Greenhouse job board. If you believe you’ve encountered a scam, you can also report it to the Federal Trade Commission or the Internet Crime Complaint Center. Thank you for your care and vigilance — we’re grateful to everyone who helps keep our community safe. Information Disclosure We value transparency in our hiring process and want applicants to understand how your information is used. We collect and use personal information you provide during the application process such as your resume, employment history, education, interview responses, and other job-related information, to evaluate your qualifications for employment. This may also include limited technical and interaction data, such as IP address and device or browser information. We may use automated or AI-assisted tools to help review applications, identify qualified candidates, and detect or investigate potentially fraudulent or deceptive activity. Human reviewers remain involved, and these tools support, not replace, human judgment. These measures support a fair and secure hiring process for all candidates. If you require a reasonable accommodation, please inform us when invited to interview. California privacy notice
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